Shipping

We currently ship to France and most countries within the European Union.

Shipping times and costs may vary depending on:

  • the brand fulfilling your order
  • the shipping method selected
  • the destination country

Please refer to the Shipping Information section or on the product page for details.

Most orders are shipped within 2 to 10 business days, depending on the brand.

Estimated dispatch and delivery times are indicated in the Shipping Information page and on the product page.

Shipping costs vary depending on the brand, the destination country, and the shipping method selected.

For deliveries within France, shipping fees are currently capped at €9.90 with free shipping from €250.

For deliveries to other eligible European countries, shipping fees are currently capped at €19.90.

Exact shipping fees are displayed in the Shipping Information section on the product page.

Each brand defines its own shipping conditions and thresholds.

Products are shipped directly by each brand.

If your order includes products from different brands, you may receive multiple shipments.

Shipping costs are calculated separately for each brand, but are currently capped at:

  • €9.90 for deliveries within France
  • €19.90 for deliveries to other eligible European countries

For deliveries within France, shipping is free for orders over €250.

Free shipping policies, when available, may also vary by brand.

No. For deliveries within France and eligible European countries, the price paid at checkout includes the applicable VAT and shipping fees shown at checkout.

You will not have to pay any additional customs duties, VAT, or import fees upon delivery.

When a product is shipped from outside the European Union, Atmo and/or the brand handle the required import process whenever applicable, so that the total cost remains clear before you place your order.

For more details, please refer to our Shipping Information page or our Terms & Conditions.

Returns & Product Warranty

Yes. You may return a product within 14 days of receiving it, at your own cost, provided it is unused and in its original condition.

This right of withdrawal is in accordance with the EU Consumer Rights Directive.

At Atmo, we aim to encourage mindful purchasing and limit unnecessary transportation. If you’re unsure about sizing, fit, or materials, we highly recommend reaching out to us before placing your order — we’ll be happy to help you make the right choice.

Return shipping costs are the responsibility of the customer.

If your order originally qualified for free shipping and you return one or more items, a €9.90 shipping fee may be deducted from your refund.

This fee corresponds to the initial shipping cost covered by Atmo.

If you receive a defective or damaged item, please contact us as soon as possible at
support@atmo-sportswear.com, with:

  • your order number
  • photos of the issue
  • a short description

We will arrange a repair, replacement, or refund, depending on the situation.

Yes. All products sold on our platform are covered by the European legal warranty of conformity for 2 years from the date of delivery.

If a product is faulty or not as described, you are entitled to a repair, replacement, or refund, in accordance with EU law.

All brands selling on our platform commit to providing EU-compliant after-sales support, regardless of where the product is shipped from.

Your consumer rights remain fully protected under European law.

Simply contact us at support@atmo-sportswear.com with your order number and a description of the issue.

We will handle your request and guide you through the next steps.

Refunds are issued within 14 days of receiving the returned item.

The refund will cover the product price.

Legal Contact

For any legal inquiries, you can contact us at:
legal@atmo-sportswear.com