Shipping
We currently ship only within France.
Shipping times and costs may vary depending on:
- the brand fulfilling your order
- the shipping method selected
Please refer to the Shipping Information section or on the product page for details.
Most orders are shipped within 2 to 10 business days, depending on the brand.
Estimated dispatch and delivery times are indicated in the Shipping Information page.
Shipping costs vary from brand to brand.
Exact shipping fees are displayed in the Shipping Information section on the product page.
Each brand defines its own shipping conditions and thresholds.
Products are shipped directly by each brand.
Please note:
- Shipping costs are calculated separately for each brand
- Free shipping policies (if any) are defined individually
- You may receive multiple shipments for a single order
This depends on the specific product and its origin.
Any applicable VAT or customs duties are clearly indicated on the product page, directly below the price, when relevant.
For more details, please refer to our Shipping Information page or our Terms & Conditions.
Returns & Product Warranty
Yes. You may return a product within 14 days of receiving it, at your own cost, provided it is unused and in its original condition.
This right of withdrawal is in accordance with the EU Consumer Rights Directive.
At Atmo, we aim to encourage mindful purchasing and limit unnecessary transportation. If you’re unsure about sizing, fit, or materials, we highly recommend reaching out to us before placing your order — we’ll be happy to help you make the right choice.
Return shipping costs are generally the responsibility of the customer, unless:
- the product is defective
- or the wrong item was received
This will be confirmed during the return process.
If you receive a defective or damaged item, please contact us as soon as possible at
support@atmo-sportswear.com, with:
- your order number
- photos of the issue
- a short description
We will arrange a repair, replacement, or refund, depending on the situation.
Yes. All products sold on our platform are covered by the European legal warranty of conformity for 2 years from the date of delivery.
If a product is faulty or not as described, you are entitled to a repair, replacement, or refund, in accordance with EU law.
All brands selling on our platform commit to providing EU-compliant after-sales support, regardless of where the product is shipped from.
Your consumer rights remain fully protected under European law.
Simply contact us at support@atmo-sportswear.com with your order number and a description of the issue.
We will handle your request and guide you through the next steps.
Refunds are issued within 14 days of receiving the returned item.
The refund will cover the product price.
Legal Contact
For any legal inquiries, you can contact us at:
legal@atmo-sportswear.com